FAQ
1. Getting Started
Global Careers is an online platform that connects exceptional talent with international organisations. We provide a seamless experience for job seekers to explore opportunities and for employers to find the best candidates
Our platform uses advanced AI, powered by Koa, to source, match, and engage candidates. Job seekers create a profile, explore opportunities, and are guided through the application process.
You need an email address to register, a CV to upload, and basic information about your skills and career preferences.
2. Exploring Opportunities
Use filters such as keywords, location, industry, and job type. Koa also provides personalised job recommendations based on your profile.
No. Global Careers connects you with employers by directing you to their official application portals. This ensures your application is submitted directly to the hiring organisation.
3. Registration and Profile Setup
Click “Sign Up” on the homepage, provide your name, email, and password, then verify your email.
Your profile should include a CV, a professional summary, educational background, skills, and certifications to improve your visibility to employers.
Go to the “Profile” section and upload your CV in PDF or Word format. Our system will automatically parse it for key information.
Koa analyses your CV to recommend relevant job opportunities. You can edit your profile for accuracy.
Regular updates ensure that Koa provides the most accurate and relevant job matches.
4. Engaging with Opportunities
Koa evaluates your profile against job postings using AI-powered algorithms, considering skills, experience, and preferences.
Talent pools are curated groups of candidates with specific expertise. You can opt into relevant pools during registration or update your preferences later.
Yes. Set up alerts in your account settings to receive notifications via email or the platform.
Koa uses conversational AI to maintain communication, recommend roles, and provide updates on opportunities.
Yes. Use the “Save Job” feature to bookmark jobs for later access under “My Jobs.”
5. Applications and Beyond
You’ll be redirected to the employer’s application portal to complete your submission.
Access the “My Applications” section to view jobs you’ve applied for. For updates, check with the employer directly.
Employers handle the review process. You’ll receive communication directly from them if shortlisted.
Yes. You can apply to as many jobs as you qualify for. Tailor your application to improve your chances.
Use the contact details provided in the job posting or reach out to our support team for assistance.
6. Using AI and Privacy Concerns
Koa personalises your experience by matching your skills and preferences with job opportunities and engaging with you through conversational AI.
Koa’s algorithms are designed to minimise bias and are regularly audited for fairness.
We collect your profile information, CV, and preferences to recommend jobs and improve your experience.
We comply with GDPR and use encryption to safeguard your data.
Yes. You can request data deletion via your account settings or contact our support team.
7. Technical Support
Reset your password using the “Forgot Password” link or contact support for assistance.
Ensure your profile is complete and up to date. If the issue persists, contact support.
Edit your details in the “Profile” section.
Clear your browser cache, try another device, or contact technical support.
Use the “Help” section to submit a ticket with a description and screenshots.
8. About Global Careers and Koa
Koa is our AI-powered assistant that connects talent with opportunities. It’s reliable, a straight talker, and just works.
Koa simplifies job searches with transparency and efficiency, reflecting Global Careers’ values.
Koa enhances our commitment to connecting exceptional talent with international organisations.
9. Career Fairs and Events
Yes. You can chat with recruiters or schedule video calls during live events.
Most career fairs welcome diverse candidates, but some focus on specific industries.
Update your profile, research participating organisations, and prepare questions.
10. Feedback and Support
Use the “Feedback” section on the website.
Contact support for advice on optimising your profile.
Yes. Access video tutorials and guides in the “Help” section.
11. For Employers
Employers access global talent pools, job description optimisation, and real-time analytics.
Koa creates concise, engaging job descriptions and multi-channel posts to attract top talent.
Yes. Koa can be tailored to reflect your organisation’s tone and values.
12. Accessibility and Inclusivity
Yes. We comply with accessibility standards, including screen-reader compatibility.
By sourcing diverse talent and auditing algorithms for fairness.
13. Security and Compliance
Advanced encryption and GDPR compliance ensure your data is safe.
Access and edit your data via account settings.
Yes. Koa prioritises privacy and user consent.
14. Advanced Features
Predictive analytics identify career opportunities based on market trends and your preferences.
Koa simplifies lengthy postings into concise summaries without losing key details.
Yes. Koa provides personalised advice through its conversational AI.
Reliability, straightforwardness, and efficiency: Koa “just works.”
Koa offers clear, actionable recommendations tailored to your goals.
15. Coming Soon: New Services for Job Seekers
One-on-one virtual sessions with industry experts to guide you through career decisions and job application strategies.
Access to skill-building programs aligned with high-demand roles in international organisations and certifications to enhance employability.
Mock interview sessions with feedback from HR professionals and insights into behavioural and competency-based interview techniques.
Assistance with building a professional online presence, including LinkedIn optimisation and personal branding workshops.
Self-assessment quizzes to identify strengths, weaknesses, and potential career paths. Skill-mapping tools to connect current competencies with market demands.
Invitations to exclusive virtual networking events with international recruiters and access to peer and mentor groups within your industry.
Enhanced AI-powered recommendations based on your career goals and activity, with tailored job alerts focusing on niche opportunities.
Resources and webinars on maintaining mental health during job transitions, and access to counsellors specialising in career stress management.
